Frequently Asked Questions

Absolutely not! That's the beauty of Keepix. Guests simply scan your QR code with their phone's camera (the built-in camera app), and they'll be taken to a mobile-friendly web page where they can upload photos directly. No app installation, no account creation, no hassle.

Keepix is free for your guests to use—they never pay anything. For couples creating albums, we offer flexible pricing plans. Your wedding album includes unlimited uploads during your event, full-resolution photos, and all the features you need to collect and preserve your memories.

Yes! Photos appear in your album in real-time as guests upload them. You can watch your wedding memories flow in during the reception, or check them out later during your honeymoon. It's completely up to you.

During your event, there are no limits! Guests can upload as many photos as they want. We believe every moment matters, so we don't restrict the number of uploads or storage during your wedding.

All photos are stored in their original, full resolution. We don't compress or reduce quality. When you download your album, you get exactly what your guests uploaded—perfect for printing, creating albums, or sharing with family.

Absolutely! Keepix provides a one-click download option to get all your photos in a convenient ZIP file. All photos are in their original quality, ready to use however you'd like.

Yes! When guests upload photos via your QR code, they can optionally provide their email address. This allows you to send thank-you messages, share the final album link, or send reminders to guests who haven't uploaded yet. You have complete control over guest communication and all emails are sent through your Keepix account.

Yes, completely private. Only people with your unique link can view or upload photos to your album. Your photos are never shared publicly, never used for marketing, and never visible to other Keepix users. You have full control over your album.

Yes! You have complete control over your album. You can delete individual photos, moderate uploads, and manage your entire collection. It's your wedding, your photos, your choice.

Your photos are safely stored for as long as you keep your account active. We recommend downloading your full album after your wedding as a backup, but your photos will remain accessible in your Keepix account.

Keepix works on any smartphone, tablet, or computer with a web browser. iPhones, Android phones, iPads—everything works. Your guests don't need any special equipment or software. If they can take a photo, they can upload it to Keepix.

Guests can upload photos whenever they have connectivity—during the reception, on their way home, or the next day. Photos don't need to be uploaded instantly. Many guests choose to upload photos after the event when they have better connectivity.

Yes! You can download your QR code in various sizes and formats. You can add it to table cards, programs, signage, or anywhere else you'd like. We also provide a shareable text link for guests who prefer typing.